Customer Service

Shipping & Delivery:

We ship all items within one business day. We try out best to send each item by the best, quickest and most affordable delivery method. Typically, this means that lighter items are shipped by the United States Postal Service and heavier items by Fed Ex Ground. If you need your item quicker, we offer expedited and overnight shippping options. Please feel to contact us for expedited shipping requests. We always do our best -especially for gift items and items for events. International shipping is available and encouraged. Occassionally, especially with International shipments, there may be circumstances where the automated shipping prices offered on our website might be unsually high or low. If you come across such a situation please contact us and we will correct the occurrence immediately.Expedited & Overnight Shipping & DeliveryWe offer you the option overnight or priority mail shipping for those items that you need fast. We often receive orders from people, companies or organizations that need items shipped fast for a gift, event or meeting. Contact us for additional information.

Privacy & Security:

Order with confidence. We go out of our way to make sure your order is safe, secure and handled correctly. Your name and other personal account information is never sold, traded or shared with any third party. All online orders are processed thru our secure website.

Our Guarantee:

We guarantee the authenticity of every item we sell. If ever you find an item that is not properly described you may return it within 30 days of purchase for a full refund.

Ordering:

There are 3 ways to order. 1) You may order directly on this site and pay by paypal.com, credit card or by personal check. 2) You can fax us your order and then mail us a check, or 3) Mail your order  check or money order directly to us at Lori Ferber Collectibles , 8151 East Evans Road, Suite 8, Scottsdale Arizona  4). You can call us at 888-477-9222. 5. Email us at lori@loriferber.com

Pricing:  ,

PWe always strive to offer our customers fair and reasonable prices on all our items. We search the web, auctions and other sources to determine the current market value. If you ever find an item on our site that you feel is available elsewhere, in the same condition just let us know and we are happy will see if we can match the price. All items must be paid for in full by cleared funds prior to us shipping.